Privacy Policy

This policy explains how Sampao Thong Interfoods Co., LTD. (“we”, “us”) collects and uses personal information submitted through this website. It applies to the wholesale enquiry, export enquiry and contact forms.

Who is responsible for your information

Sampao Thong Interfoods Co., LTD., company registration number 0105553124157, 16 Soi Ekachi 109, Bang Bon Tai Subdistrict, Bang Bon District, Bangkok, Thailand. To contact us about privacy, email enquiry@sampaothongfoods.com or use the contact form.

What we collect

When you submit an enquiry or message, we collect:

• your name, company name, business email address and telephone number;
• your type of business, country and delivery destination;
• the products, quantities and requirements you include, and any message you write;
• the date and time of submission and your acknowledgement of this notice.

To protect the forms from automated abuse, we also store a one-way, salted code derived from your network address. It is used only to limit repeated submissions and cannot be used by us to read your address back.

We do not ask for, and the website does not process, payment card details.

Information kept on your device

Your enquiry list (product codes, quantities and units) is stored in your browser’s local storage so it is not lost while you browse. It contains no personal details and is not sent to us until you submit an enquiry. You can clear it by removing the products from the list or clearing your browser’s site data. The website does not use advertising or analytics cookies.

How we use your information

• to respond to your enquiry and prepare a quotation;
• to contact you about your enquiry and any resulting order;
• to send an automatic acknowledgement of your enquiry to the email address you provide;
• to keep records of enquiries for business administration; and
• to protect the website against spam and misuse.

We do not sell your information or use it for unrelated marketing without your agreement.

Who we share it with

Your information is accessible to our staff who handle wholesale enquiries. It is also processed by the service providers that operate the website for us: website hosting, the database where enquiries are stored, and the email service that delivers notifications. These providers may be located outside Thailand.

How long we keep it

We keep enquiry records for as long as needed to respond to the enquiry and for related business records. The specific retention period is to be confirmed by the company.

Your choices and rights

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it where we no longer need it. To make a request, email enquiry@sampaothongfoods.com or use the contact form. Depending on where you are, you may have further rights under the data protection law that applies to you.

Security

Information is sent to the website over an encrypted connection, enquiry records are accessible only through a password-protected administration area, and access is limited to people who need it to handle enquiries.

Changes to this policy

We may update this policy. The date at the top of the page shows when it was last changed.